Another day, another news concerning Apple is here. We have heard a few times but a more concrete proof was provided by the folks at The Art of Repair. According to the said video, those who replace their iPhone XS, XS Max, or XR battery with a non-official Apple battery receive an error message which is likely to stay. It also conveys that those who have replaced the defunct battery with a new and original Apple battery but from a third-party service center will get the same error.
GSMArena adds that this won’t affect the overall functionality of a battery such as the fact that you will be able to use your iPhone XS, XS Max or XR with a non-official battery as well, but it will strip away the functionality which shows battery health and if the battery needs any prompt replacement or not.
To elaborate it further, users who have installed a third-party battery or an original battery from a third-party service center will see a “Service Message” popping up on the display that states the phone was unable to verify if the battery is original or not. Genius at Apple Service Center is required to authenticate a new Apple battery installation which is done with a microcontroller chip mounted on the battery proprietary to the Cupertino-based Apple where the Apple Genius would use software the verify a replaced battery. However, when a user installs a third-party battery, the technicians are unable to verify the battery and thus, the message.
Even if you replace the old and defunct battery with an original Apple battery but at a non-official service center, the battery will still stay unverified and thus, the message will remain active although affecting the ‘battery health’ and ‘prompt replacement’ functionality only.
The folks at The Art of Repair tried swapping batteries on two iPhone XS running on iOS 12 and iOS 13 beta and found a similar result as the “Service Message” will still pop up on the display. This particular feature affects the trio only – iPhone XS, iPhone XS Max, and iPhone XR.
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